Human Resource Management
An HR manager must be a leader, strategic advisor, talent architect and functional expert all at the same time. These multifunctional skills are hones in the executive human resource management programs. An innovative service component is added to the products and services by most companies now-a-days and hence the customer orientation of the executives and employees in general is critical to the companies. These educational programs make the new managers understand the centrality of customers in services and the criticality of human capital while formulating and implementing customer oriented strategies.